SHIPPING & RETURNS
All order ship out Monday and Tuesday of each week this way all food stays fresh and we can assure proper freshness for delivery. Shipping is 1-2 days depending on your location. Please do not hesitate to send us a message if you have a question or comment about our shipping process.
RETURN & EXCHANGE POLICY
Due to the fact this is frozen raw food we do not accept returns, however, if you ever have a problem with a delivery please contact us promptly and we will see to it you are 100% satisfied. We pride ourselves on satifaction guarntee and our commitment to quality therefore, we will everything possible to satisfy our customers and their 4-legged pets.